Medical Disclaimer
Effective Date: [June 15, 2026]
1. Introduction
1.1. This Medical Disclaimer (“Medical Disclaimer”) confirms the wellness-only nature of our offerings, explains to you important limitations, risks, and responsibilities relating to a medical field, and is published by LETAI L.L.C-FZ (“Company”, “we”, “us”, or “our”), a limited liability company incorporated and licensed under the Meydan Free Zone, U.A.E. Authority with registration number 2542889 and licence number 2542889.01. Our registered address is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1.2. This Medical Disclaimer applies to:
a. all content published on the website located at https://letai-app.com (“Website”); and
b. any descriptions of the LetAI mobile application (“LetAI App”) published on our Website.
1.3. The features within the LetAI App itself are governed by the provisions contained in the LetAI App’s in-app terms, policy and notices. This Medical Disclaimer applies specifically to the Website; however, all the substantive warnings below apply equally to your use of the LetAI App.
1.4. This Medical Disclaimer is supplemental to, and should be read together with, our Terms of Service, Privacy Policy, Cookie Policy, and AI Disclaimer, each published as standalone documents on the Website.
1.5. By accessing or using the Website, you confirm that you have read, understood, acknowledge and accept the limitations described in this Medical Disclaimer. If you do not agree, you must discontinue the use of the Website immediately.
2. Wellness Purpose and Not a Medical Product
2.1. Our Website is intended to provide information on our products related to supporting general wellness, and LetAI App is a wellness application, which is designed to support general well-being, including self-reflection, awareness, and healthy daily habits. They are not designed or intended to provide healthcare or medical services of any kind, and they are not intended to diagnose, treat, cure, prevent, monitor, or manage any disease, disorder, injury, or medical condition.
2.2. The LetAI App is not classified as a medical device or Software as a Medical Device (SaMD) under any applicable regulatory framework. It is not a digital therapeutic, a clinical decision-support system, a telemedicine platform, or a healthcare provider.
2.3. The LetAI App has not been evaluated, registered, or approved by the Emirates Drug Establishment (EDE), Dubai Health Authority (DHA), or any equivalent health regulatory authority in the United Arab Emirates or any other jurisdiction in its capacity as a medical product, and no such approval or registration is required for the operation of a wellness application of this nature.
2.4. Nothing on our Website should be read as a representation that LetAI App is a licensed medical provider, a mental health clinic, or any form of regulated health service.
3. Not a Substitute for Professional Advice
3.1. All information on our Website and all descriptions of the LetAI App are provided for general informational and wellness purposes only. Nothing on the Website constitutes medical advice, healthcare advice, psychiatric advice, psychological advice, counselling, diagnosis, or treatment recommendation of any kind.
3.2. The information available through our Website is not a substitute for professional medical advice, diagnosis, or treatment from a qualified, licensed healthcare professional. You should always seek the advice of your doctor, psychologist, psychiatrist, or other appropriately qualified healthcare provider with any questions you may have regarding your physical or mental health.
3.3. Never disregard professional medical advice, and never delay seeking it, because of something you have read on our Website or seen in descriptions of the LetAI App.
3.4. If the LetAI App includes features relating to emotional well-being, mood, mindfulness, or stress (if any), those features are intended as general wellness support only. They are not a substitute for psychotherapy, psychiatric care, psychological assessment, or any form of regulated mental health treatment. If you have a diagnosed mental health condition or believe you may have one, you should seek care from a licensed mental health professional before using any wellness application.
3.5. Do not start, stop, reduce, or otherwise modify any medication, therapy, or treatment plan based on information obtained from our Website or the LetAI App without first consulting your healthcare provider.
4. No Doctor-Patient Relationship
4.1. Your use of our Website, and your use of the LetAI App as described on our Website, does not create a doctor-patient relationship, a therapist-patient relationship, a counsellor-client relationship, or any other healthcare professional relationship between you and the Company.
4.2. No healthcare professional supervises, validates, or reviews the wellness content provided through the LetAI App solely by virtue of your engaging with the LetAI App.
5. Emergency and Crisis
5.1. The Website and the LetAI App are not emergency services and are not designed or monitored for emergency use. Do not use the Website or the LetAI App to seek emergency assistance.
5.2. If you are experiencing a medical emergency, please contact your local emergency services immediately. In the United Arab Emirates:
If you are located outside the UAE, contact the appropriate emergency services in your jurisdiction without delay.
5.3. If you are experiencing thoughts of self-harm, suicide, severe emotional distress, or a mental health crisis, please seek immediate help. Do not rely on the Website or LetAI App in such situations. In the United Arab Emirates, you may contact the Estijaba mental health helpline on 800 1717 (24 hours, 7 days a week).
If you are located outside the UAE, please contact your local emergency services or a recognised crisis support helpline in your jurisdiction.
5.4. The Company does not monitor the Website or LetAI App for emergency communications in real time and cannot provide crisis response services.
6. Individual Circumstances
6.1. Wellness information is general in nature and may not be suitable for every individual. You should exercise particular caution, and consult a qualified healthcare professional before adopting any practice or technique described on our Website (if any) or in the LetAI App, if any of the following applies to you:
6.2. The Company makes no representation that the wellness content on our Website or in the LetAI App is appropriate for your specific circumstances.
7. Jurisdictional Note
7.1 Wellness standards, recommended practices, terminology, and regulatory requirements vary between jurisdictions. The wellness information on our Website (if any) may not reflect the medical or psychological guidance applicable in your country or region.
7.2. You are responsible for considering local healthcare guidance and for ensuring that your use of our Website or the LetAI App complies with the laws and regulations applicable in your jurisdiction.
8. No Warranties – Information Accuracy and Currency
8.1. The Company provides wellness and informational content on the Website on an “as is” basis. To the fullest extent permitted by applicable law, the Company makes no representation or warranty, whether express or implied, that the content on the Website or descriptions of the LetAI App are accurate, complete, current, clinically validated, or suitable for any particular purpose or individual.
8.2. Knowledge evolves continuously. Information that reflects current understanding at the time of publication may become outdated, be superseded by new evidence, or reflect differing professional opinions over time. The Company does not warrant that any wellness-related information on the Website (if any) reflects the most current wellness consensus.
9. Limitation of Liability
9.1 To the maximum extent permitted by applicable law, the Company shall not be liable for any loss, damage, harm, or expense arising from or in connection with:
9.2. Your use of wellness functionality is at your own risk. This clause is supplementary to, and does not limit the scope of, the disclaimers and limitations of liability contained in our Terms of Service. Nothing in this disclaimer excludes liability that cannot lawfully be excluded under applicable law.
10. User Assumes Risk
10.1. Your reliance on any information on our Website or in descriptions of the LetAI App is entirely at your own risk. You remain solely responsible for all health, lifestyle, and treatment decisions you make.
10.2. Nothing in this Medical Disclaimer excludes or limits liability that cannot lawfully be excluded or limited under applicable law. Subject to that, the Company’s liability in connection with your use of the wellness content on our Website (if any) is further addressed in our Terms of Service.
11. Relationship to Our AI Disclaimer
11.1. The LetAI App uses artificial intelligence. Any AI-generated wellness content delivered through the LetAI App is probabilistic and may be inaccurate, incomplete, or outdated. Such content does not constitute professional advice of any kind and is subject to all limitations described in this Medical Disclaimer.
11.2. The Company’s AI Disclaimer, published on our Website, contains additional information about the nature and limitations of AI-generated outputs. This Medical Disclaimer and our AI Disclaimer should be read together.
12. Updates to This Medical Disclaimer
12.1. We may revise this Medical Disclaimer from time to time as the LetAI App evolves, or to reflect changes in regulations, applicable law, or our practices.
12.2. The updated version of this Medical Disclaimer will be published on our Website with a revised Effective Date.
12.3. Your continued use of our Website following the updated Medical Disclaimer becomes effective constitutes acknowledgement and acceptance of the revised Medical Disclaimer. If you do not agree to the revised Medical Disclaimer, you should stop using the Website.
12.4. We recommend that you review this Medical Disclaimer periodically.
13. Governing Law and Dispute Resolution
13.1. This Medical Disclaimer, its subject matter and formation, and any dispute or claim arising out of or in connection with it, are governed by and construed in accordance with the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai.
13.2. Any dispute, difference, controversy or claim arising out of or in connection with this Medical Disclaimer, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its Rules. The seat of arbitration shall be Dubai. The language of arbitration shall be English. The tribunal shall consist of a sole arbitrator.
14. Contact Information
For questions, complaints, or legal notices relating to these Terms, please contact us at:
Contact e-mail: admin@letai.app;
Telephone: +971506727381;
Post: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1. Introduction
1.1. This Medical Disclaimer (“Medical Disclaimer”) confirms the wellness-only nature of our offerings, explains to you important limitations, risks, and responsibilities relating to a medical field, and is published by LETAI L.L.C-FZ (“Company”, “we”, “us”, or “our”), a limited liability company incorporated and licensed under the Meydan Free Zone, U.A.E. Authority with registration number 2542889 and licence number 2542889.01. Our registered address is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1.2. This Medical Disclaimer applies to:
a. all content published on the website located at https://letai-app.com (“Website”); and
b. any descriptions of the LetAI mobile application (“LetAI App”) published on our Website.
1.3. The features within the LetAI App itself are governed by the provisions contained in the LetAI App’s in-app terms, policy and notices. This Medical Disclaimer applies specifically to the Website; however, all the substantive warnings below apply equally to your use of the LetAI App.
1.4. This Medical Disclaimer is supplemental to, and should be read together with, our Terms of Service, Privacy Policy, Cookie Policy, and AI Disclaimer, each published as standalone documents on the Website.
1.5. By accessing or using the Website, you confirm that you have read, understood, acknowledge and accept the limitations described in this Medical Disclaimer. If you do not agree, you must discontinue the use of the Website immediately.
2. Wellness Purpose and Not a Medical Product
2.1. Our Website is intended to provide information on our products related to supporting general wellness, and LetAI App is a wellness application, which is designed to support general well-being, including self-reflection, awareness, and healthy daily habits. They are not designed or intended to provide healthcare or medical services of any kind, and they are not intended to diagnose, treat, cure, prevent, monitor, or manage any disease, disorder, injury, or medical condition.
2.2. The LetAI App is not classified as a medical device or Software as a Medical Device (SaMD) under any applicable regulatory framework. It is not a digital therapeutic, a clinical decision-support system, a telemedicine platform, or a healthcare provider.
2.3. The LetAI App has not been evaluated, registered, or approved by the Emirates Drug Establishment (EDE), Dubai Health Authority (DHA), or any equivalent health regulatory authority in the United Arab Emirates or any other jurisdiction in its capacity as a medical product, and no such approval or registration is required for the operation of a wellness application of this nature.
2.4. Nothing on our Website should be read as a representation that LetAI App is a licensed medical provider, a mental health clinic, or any form of regulated health service.
3. Not a Substitute for Professional Advice
3.1. All information on our Website and all descriptions of the LetAI App are provided for general informational and wellness purposes only. Nothing on the Website constitutes medical advice, healthcare advice, psychiatric advice, psychological advice, counselling, diagnosis, or treatment recommendation of any kind.
3.2. The information available through our Website is not a substitute for professional medical advice, diagnosis, or treatment from a qualified, licensed healthcare professional. You should always seek the advice of your doctor, psychologist, psychiatrist, or other appropriately qualified healthcare provider with any questions you may have regarding your physical or mental health.
3.3. Never disregard professional medical advice, and never delay seeking it, because of something you have read on our Website or seen in descriptions of the LetAI App.
3.4. If the LetAI App includes features relating to emotional well-being, mood, mindfulness, or stress (if any), those features are intended as general wellness support only. They are not a substitute for psychotherapy, psychiatric care, psychological assessment, or any form of regulated mental health treatment. If you have a diagnosed mental health condition or believe you may have one, you should seek care from a licensed mental health professional before using any wellness application.
3.5. Do not start, stop, reduce, or otherwise modify any medication, therapy, or treatment plan based on information obtained from our Website or the LetAI App without first consulting your healthcare provider.
4. No Doctor-Patient Relationship
4.1. Your use of our Website, and your use of the LetAI App as described on our Website, does not create a doctor-patient relationship, a therapist-patient relationship, a counsellor-client relationship, or any other healthcare professional relationship between you and the Company.
4.2. No healthcare professional supervises, validates, or reviews the wellness content provided through the LetAI App solely by virtue of your engaging with the LetAI App.
5. Emergency and Crisis
5.1. The Website and the LetAI App are not emergency services and are not designed or monitored for emergency use. Do not use the Website or the LetAI App to seek emergency assistance.
5.2. If you are experiencing a medical emergency, please contact your local emergency services immediately. In the United Arab Emirates:
- Ambulance: 998;
- Police: 999;
- Fire and Rescue: 997.
If you are located outside the UAE, contact the appropriate emergency services in your jurisdiction without delay.
5.3. If you are experiencing thoughts of self-harm, suicide, severe emotional distress, or a mental health crisis, please seek immediate help. Do not rely on the Website or LetAI App in such situations. In the United Arab Emirates, you may contact the Estijaba mental health helpline on 800 1717 (24 hours, 7 days a week).
If you are located outside the UAE, please contact your local emergency services or a recognised crisis support helpline in your jurisdiction.
5.4. The Company does not monitor the Website or LetAI App for emergency communications in real time and cannot provide crisis response services.
6. Individual Circumstances
6.1. Wellness information is general in nature and may not be suitable for every individual. You should exercise particular caution, and consult a qualified healthcare professional before adopting any practice or technique described on our Website (if any) or in the LetAI App, if any of the following applies to you:
- you are pregnant or breastfeeding;
- you have an existing physical or mental health condition;
- you are currently taking prescribed medication or undergoing treatment;
- you are under the age of 18 (eighteen);
- you are responsible for the care of a vulnerable person; etc.
6.2. The Company makes no representation that the wellness content on our Website or in the LetAI App is appropriate for your specific circumstances.
7. Jurisdictional Note
7.1 Wellness standards, recommended practices, terminology, and regulatory requirements vary between jurisdictions. The wellness information on our Website (if any) may not reflect the medical or psychological guidance applicable in your country or region.
7.2. You are responsible for considering local healthcare guidance and for ensuring that your use of our Website or the LetAI App complies with the laws and regulations applicable in your jurisdiction.
8. No Warranties – Information Accuracy and Currency
8.1. The Company provides wellness and informational content on the Website on an “as is” basis. To the fullest extent permitted by applicable law, the Company makes no representation or warranty, whether express or implied, that the content on the Website or descriptions of the LetAI App are accurate, complete, current, clinically validated, or suitable for any particular purpose or individual.
8.2. Knowledge evolves continuously. Information that reflects current understanding at the time of publication may become outdated, be superseded by new evidence, or reflect differing professional opinions over time. The Company does not warrant that any wellness-related information on the Website (if any) reflects the most current wellness consensus.
9. Limitation of Liability
9.1 To the maximum extent permitted by applicable law, the Company shall not be liable for any loss, damage, harm, or expense arising from or in connection with:
- reliance on wellness-related information;
- reliance on health-related information (if any);
- delays in seeking medical treatment;
- decisions made based on information obtained through our Website or the LetAI App; and
- use or misuse of our Website or the LetAI App.
9.2. Your use of wellness functionality is at your own risk. This clause is supplementary to, and does not limit the scope of, the disclaimers and limitations of liability contained in our Terms of Service. Nothing in this disclaimer excludes liability that cannot lawfully be excluded under applicable law.
10. User Assumes Risk
10.1. Your reliance on any information on our Website or in descriptions of the LetAI App is entirely at your own risk. You remain solely responsible for all health, lifestyle, and treatment decisions you make.
10.2. Nothing in this Medical Disclaimer excludes or limits liability that cannot lawfully be excluded or limited under applicable law. Subject to that, the Company’s liability in connection with your use of the wellness content on our Website (if any) is further addressed in our Terms of Service.
11. Relationship to Our AI Disclaimer
11.1. The LetAI App uses artificial intelligence. Any AI-generated wellness content delivered through the LetAI App is probabilistic and may be inaccurate, incomplete, or outdated. Such content does not constitute professional advice of any kind and is subject to all limitations described in this Medical Disclaimer.
11.2. The Company’s AI Disclaimer, published on our Website, contains additional information about the nature and limitations of AI-generated outputs. This Medical Disclaimer and our AI Disclaimer should be read together.
12. Updates to This Medical Disclaimer
12.1. We may revise this Medical Disclaimer from time to time as the LetAI App evolves, or to reflect changes in regulations, applicable law, or our practices.
12.2. The updated version of this Medical Disclaimer will be published on our Website with a revised Effective Date.
12.3. Your continued use of our Website following the updated Medical Disclaimer becomes effective constitutes acknowledgement and acceptance of the revised Medical Disclaimer. If you do not agree to the revised Medical Disclaimer, you should stop using the Website.
12.4. We recommend that you review this Medical Disclaimer periodically.
13. Governing Law and Dispute Resolution
13.1. This Medical Disclaimer, its subject matter and formation, and any dispute or claim arising out of or in connection with it, are governed by and construed in accordance with the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai.
13.2. Any dispute, difference, controversy or claim arising out of or in connection with this Medical Disclaimer, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its Rules. The seat of arbitration shall be Dubai. The language of arbitration shall be English. The tribunal shall consist of a sole arbitrator.
14. Contact Information
For questions, complaints, or legal notices relating to these Terms, please contact us at:
Contact e-mail: admin@letai.app;
Telephone: +971506727381;
Post: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.