Terms of Service
Effective Date: [June 15, 2026]
1. Introduction and Acceptance
1.1. These Terms of Service (“Terms”) govern your access to and use of the website located at https://letai-app.com (the “Website”), operated by LETAI L.L.C-FZ (“Company”, “we”, “us”, or “our”), a limited liability company incorporated and licensed under the Meydan Free Zone, U.A.E. Authority with registration number 2542889 and licence number 2542889.01. Our registered address is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1.2. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue the use of the Website immediately.
1.3. These Terms apply to the Website only. Any description of the LetAI mobile application (“LetAI App”) on the Website is for informational purposes only and does not offer in-app functionality. Your use of the LetAI App is governed by and subject to its own separate terms made available within the application and through the relevant application store at the time of download.
1.4. These Terms are to be read together with our Privacy Policy, Cookie Policy, Medical Disclaimer and AI Disclaimer, each published as standalone documents on the Website. In the event of any conflict between these Terms and any of those documents on a matter of general use of our Website, these Terms prevail.
2. About the Website
2.1. The Website is purely informational. It is operated to provide general information about the Company and the LetAI App.
2.2. Our Website does not:
2.3. Nothing on our Website constitutes an offer, solicitation, guarantee, or legally binding commitment by the Company in respect of any product, service, or business arrangement.
2.4. The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
2.5. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.
3. About the Company and LetAI App
3.1. LETAI L.L.C-FZ is a technology company headquartered in Dubai, United Arab Emirates. The Company develops and operates LetAI App, an AI-powered mobile wellness application.
3.2. LetAI App is designed for food journalling, calorie tracking, and macronutrient monitoring. The application provides general AI-generated nutrition tips and informational content to support users’ personal wellness goals.
3.3. LetAI App is a wellness application. It is not a medical device and is not classified as Software as a Medical Device (SaMD). It does not diagnose, treat, cure, or prevent any disease or medical condition, and is not a substitute for consultation with a qualified doctor, dietitian, or other healthcare professional. AI-generated recommendations and tips within the application are produced automatically, may be incomplete or inaccurate, and are intended for general informational and wellness purposes only and not for medical diagnosis or treatment. For further detail, please refer to our Medical Disclaimer and AI Disclaimer.
4. Eligibility
4.1. You may use our Website only if you have the legal capacity to enter into a binding agreement under the laws applicable to you.
4.2. The Website is not directed at children. You must be at least 18 (eighteen) years old to use the Website. If you are under the age of 18 (eighteen) years old, you should access the Website only under the supervision of a parent or legal guardian.
4.3. By using our Website, you represent that you meet the eligibility requirements set out in this Section.
5. Permitted Use
5.1. Subject to these Terms, you may access and browse the Website for personal and non-commercial, or professional informational purposes, including to obtain information about the Company and LetAI App for due diligence, business evaluation, or regulatory review purposes.
5.2. You agree to use the Website only for lawful and proper purposes and in a manner consistent with all applicable laws and regulations, including any jurisdiction from which you are accessing this Website.
5.3. You may contact us using the contact details provided on our Website. Any communication you send to us via the Website contact details is subject to our Privacy Policy.
5.4. Access to the Website may not be lawful for certain persons or in certain jurisdictions. You are solely responsible for ensuring that your access to and use of our Website complies with all applicable laws and regulations in your jurisdiction. The Company makes no representation that the Website or its content is appropriate, available, or lawful in any particular jurisdiction outside the United Arab Emirates.
5.5. You are responsible for configuring your information technology, computer programs and platforms to access our Website. You should use your own virus protection software.
5.6. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.
5.7. You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
6. Prohibited Conduct
6.1. You must not:
a. use the Website for any unlawful, fraudulent, abusive, or deceptive purpose, including any activity prohibited under UAE Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes;
b. attempt to gain unauthorised access to the Website, our servers, databases, systems, or networks connected to the Website;
c. interfere with or disrupt the Website’s functionality, security features, or hosting infrastructure;
d.introduce or transmit any viruses, trojans, worms, malware, ransomware, logic bombs, or other malicious or technologically harmful material;
e. use any automated tool, robot, spider, crawler, scraper, or other means to extract, harvest, copy, or index the Website content systematically, without our prior written consent; this restriction does not apply to bona fide search engine indexing;
f. attack the Website via a denial-of-service attack or a distributed denial-of service attack;
g. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying components from the Website;
h. modify the paper or digital copies of any materials you have printed off or downloaded in any way;
i. use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
j. impersonate any person, organisation, or entity, or misrepresent your affiliation with any person or entity; and
k. use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us and use the Website to transmit unsolicited commercial communications.
6.2. Violations of this Section may result in suspension or termination of your access to our Website and may, in our discretion, be referred to appropriate law enforcement or regulatory authorities. In case we report any breach to the relevant law enforcement authorities, we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
6.3. You must not establish a link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you. Our Website must not be framed on any other website. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our Website other than that set out in these Terms, please contact us using the contact details provided on our Website.
7. Intellectual Property
7.1. We are the owner or the licensee of all intellectual property rights in our Website, and in all the information and materials published on it. In particular, all content on our Website, including text, graphics, logos, trademarks, trade names, images, audio, video, data compilations, software, and visual elements (collectively, “Content”), is owned by or licensed to the Company and is protected by United Arab Emirates and international copyright, trademark, and other intellectual property laws. All such rights are reserved. Our status (and that of any identified contributors) as the authors of Content on our Website must always be acknowledged.
7.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view our Website and its Content solely for the purposes described in Section 5 (Permitted Use) of these Terms. No other right or licence is granted
7.3. Except as expressly permitted by law or by us in writing, you may not reproduce, distribute, publicly display, modify, alter, publish, broadcast, adapt, translate, create derivative works from, sell, transfer, or commercially exploit any Content or the underlying software code whether in whole or in part, without our prior explicit permission. However, you may print or save a single copy of any page for personal, non-commercial reference, provided all copyright and proprietary notices are retained.
7.4. The LetAI App name, logo, and associated marks are trademarks and/or trade names of the Company. Nothing on our Website grants you the right to use any trademark, trade name, service mark, or logo without our prior explicit permission.
7.5. If you believe that any Content on the Website infringes your intellectual property rights, please notify us using the contact details provided on our Website with a description of the work you claim has been infringed, the location on the Website, and your contact details.
7.6. Any unauthorised use of our Website may result in a violation of copyright laws, trademark laws, the laws of privacy and publication and communication regulations and statutes. Nothing in our Website should be construed to be a grant of a license, ownership or any other proprietary right in the Website, its Content or the underlying software code.
8. AI Technology – Notice and Limitations
8.1. The LetAI App uses artificial intelligence technologies, including large language models, to generate nutrition tips, informational content, and personalised suggestions. Descriptions of these AI features on our Website (if any) are provided for general informational purposes only.
8.2. AI-generated outputs are produced automatically and are probabilistic in nature. They may be inaccurate, incomplete, outdated, or inconsistent. They do not constitute professional advice of any kind, including medical, dietary, psychological, legal, or financial advice, and must not be treated as such.
8.3. You are solely responsible for any decisions you make based on AI-generated content. We strongly recommend that you independently verify any AI output before acting on it, particularly in relation to your health, diet, or medical condition.
8.4. AI outputs do not reflect the verified opinions, recommendations, or endorsements of the Company. The Company accepts no liability for reliance on AI-generated content.
8.5. For a full description of the nature, limitations, and risks of AI within the LetAI App and on this Website (if any), please read and refer to our AI Disclaimer.
9. Wellness and Nutrition – Notice and Limitation
9.1. LetAI App is a wellness application for food journalling, calorie tracking, and general nutrition information. Nothing on our Website or within the LetAI App constitutes medical advice, dietary prescription, or clinical recommendation.
9.2. Use of our Website or the LetAI App does not create a doctor-patient, dietitian-client, or any other professional advisory relationship between you and the Company.
9.3. The nutrition tips and informational content provided by the LetAI App are intended for general wellness purposes only. Before acting on any nutrition-related recommendation, you should consult a qualified doctor, dietitian, or other relevant healthcare professional, particularly if you have a chronic medical condition, are pregnant or breastfeeding, have or have had an eating disorder, or are taking medication or supplements that may affect your nutritional needs.
9.4. In an emergency, do not use our Website or the LetAI App. Contact your local emergency services immediately. In the United Arab Emirates: ambulance 998, police 999, fire 997.
9.5. The Company makes no warranty that the nutrition information on our Website (if any) or within the LetAI App is accurate, complete, current, or suitable for your individual circumstances.
9.6. For the full text of our wellness and health-related disclaimers, please read and refer to our Medical Disclaimer.
10. Third-Party Links and App Stores
10.1. Our Website may contain links to third-party websites, services, resources, or application stores, including links to the Apple App Store and Google Play Store, etc. Such links (if any) are provided for convenience only. If you access those links, you will leave our Website.
10.2. We do not control, endorse, make any representations about, or accept any responsibility or liability for those websites, their legal practices, which may differ from ours, the content, privacy practices, security, or availability of any third-party website or resource. Your use of third-party websites is at your own risk and subject to their own terms and policies
10.3. The inclusion of any link to a third-party website does not imply endorsement of that website, its services, or its operators.
10.4. These Terms do not cover your interaction with third-party websites, and we encourage you to review the terms and conditions of any third-party website before accessing the same.
11. Website Availability
11.1. We endeavour to keep our Website available, but we do not guarantee that the Website will be continuously accessible, error-free, secure, or uninterrupted.
11.2. We may modify, suspend, restrict, or discontinue all or any part of our Website at any time and without notice. Temporary interruptions may occur due to maintenance, software updates, infrastructure issues, cybersecurity incidents, or events outside of our control.
12. Disclaimer of Warranties
12.1 The Website and all Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, fitness for a particular purpose, merchantability, title, and non-infringement.
12.2. In particular:
a. we do not warrant that information about the Company or LetAI App on the Website is current, accurate, or complete at any given time;
b. we do not warrant that the Website will be free of errors, viruses, or other harmful components; and
c. descriptions of AI functionality on the Website are general and illustrative; they do not constitute a warranty as to the performance of the LetAI App or any AI output.
12.3. Where applicable law does not permit the exclusion of implied warranties, such warranties are excluded to the maximum extent permitted.
13. Limitation of Liability
13.1. We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any Content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
a. use of, or inability to use, our Website; or
b. use of or reliance on any Content displayed on our Website.
13.2. To the maximum extent permitted by applicable law, the Company and its directors, officers, employees, agents, consultants, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website, including loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of data, loss of goodwill, loss of business opportunity, reputational harm, or any indirect or consequential loss or damage, even if the Company has been advised of the possibility of such damages.
13.3. To the maximum extent permitted by applicable law, the Company’s total aggregate liability for all claims arising out of or relating to these Terms or your use of the Website shall not exceed AED 500 (five hundred United Arab Emirates Dirhams).
13.4. The limitations and exclusions in this Section apply regardless of the legal basis of the claim, including contract, tort (including negligence), strict liability, or otherwise.
13.5. Nothing in these Terms excludes or limits the Company’s liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot lawfully be excluded or limited under applicable United Arab Emirates law.
14. Force Majeure
14.1. The Company shall not be liable for any failure or delay in the operation or availability of the Website to the extent that such failure or delay results from events or circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action or restriction, pandemic, epidemic, failure of telecommunications networks, or interruption of internet services.
15. Indemnification
15.1. You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees, consultants and agents from and against any third-party claim, liability, loss, damage, or expense (including reasonable legal fees) arising out of or in connection with:
a. your breach of these Terms;
b. your violation of any applicable law or regulation; or
c. your use of the Website in a manner not permitted by these Terms.
15.2. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defences.
15.3. The indemnity in clause 15.1 does not apply to the extent that the claim arises from the Company’s own negligence or wilful misconduct.
16. Privacy and Cookies
16.1. Your use of our Website may involve the processing of certain personal data, including IP addresses, browser and device information, server log data, and data from cookies. Full details of how we collect, use, store, and protect personal data in connection with our Website are set out in our Privacy Policy.
16.2. We use cookies and similar technologies on our Website. Full details, including the types of cookies used and how to manage your preferences, are set out in our Cookie Policy.
16.3. Both documents are published separately on our Website and form part of our overall legal framework.
17. Children
17.1. Our Website is not directed at, and is not intended for use by, children under the age of 18 (eighteen).
17.2. We do not knowingly collect personal data from children below that threshold through the Website. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us using the contact details provided on our Website and we will take steps to delete such data promptly.
18. Changes to These Terms
18.1. We may modify these Terms at any time by publishing an updated version on our Website with a revised Effective Date.
18.2. Where changes are material, we will use reasonable efforts to bring them to your attention, such as by displaying a prominent notice on our Website for a reasonable period.
18.3. Your continued use of our Website after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Website.
18.4. We recommend that you review these Terms periodically.
19. Governing Law and Dispute Resolution
19.1. These Terms, their subject matter and formation, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by and construed in accordance with the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai.
19.2. You and we agree that any dispute, difference, controversy or claim arising out of or in connection with these Terms, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its Rules. The seat of arbitration shall be Dubai. The language of arbitration shall be English. The tribunal shall consist of a sole arbitrator.
19.3. The Company retains the right to bring any suit, action, or proceeding against you for breach of these Terms in your jurisdiction of residence or any other relevant jurisdiction.
19.4. Any claim arising out of or relating to these Terms must be brought within one (1) year of the date on which the claimant knew or ought reasonably to have known of the facts giving rise to the claim, after which such claim shall be permanently barred to the extent permitted by applicable law.
20. General Provisions
20.1. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court or authority, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
20.2. Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Medical Disclaimer and AI Disclaimer, constitute the entire agreement between you and the Company with respect to your use of the Website and supersede all prior agreements and understandings, whether written or oral, relating to that subject matter.
20.3. No Waiver. Our failure or delay in exercising any right or enforcing any provision of these Terms shall not constitute a waiver of that right or provision.
20.4. Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or transfer of assets, provided that the assignee assumes all obligations under these Terms.
20.5 Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
20.6 Language. These Terms are published in English. Where a translation is provided, the English version shall prevail in the event of any inconsistency.
21. Contact Information
For questions, complaints, or legal notices relating to these Terms, please contact us at:
Contact e-mail: admin@letai.app;
Telephone: +971506727381;
Post: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1. Introduction and Acceptance
1.1. These Terms of Service (“Terms”) govern your access to and use of the website located at https://letai-app.com (the “Website”), operated by LETAI L.L.C-FZ (“Company”, “we”, “us”, or “our”), a limited liability company incorporated and licensed under the Meydan Free Zone, U.A.E. Authority with registration number 2542889 and licence number 2542889.01. Our registered address is Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1.2. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue the use of the Website immediately.
1.3. These Terms apply to the Website only. Any description of the LetAI mobile application (“LetAI App”) on the Website is for informational purposes only and does not offer in-app functionality. Your use of the LetAI App is governed by and subject to its own separate terms made available within the application and through the relevant application store at the time of download.
1.4. These Terms are to be read together with our Privacy Policy, Cookie Policy, Medical Disclaimer and AI Disclaimer, each published as standalone documents on the Website. In the event of any conflict between these Terms and any of those documents on a matter of general use of our Website, these Terms prevail.
2. About the Website
2.1. The Website is purely informational. It is operated to provide general information about the Company and the LetAI App.
2.2. Our Website does not:
- offer, sell, or provide any products or services directly;
- support user registration, accounts, or personal profiles;
- process payments or subscriptions;
- provide e-commerce functionality; and
- offer a direct download of the LetAI App (links to the Apple App Store and Google Play Store may be provided for convenience).
2.3. Nothing on our Website constitutes an offer, solicitation, guarantee, or legally binding commitment by the Company in respect of any product, service, or business arrangement.
2.4. The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
2.5. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.
3. About the Company and LetAI App
3.1. LETAI L.L.C-FZ is a technology company headquartered in Dubai, United Arab Emirates. The Company develops and operates LetAI App, an AI-powered mobile wellness application.
3.2. LetAI App is designed for food journalling, calorie tracking, and macronutrient monitoring. The application provides general AI-generated nutrition tips and informational content to support users’ personal wellness goals.
3.3. LetAI App is a wellness application. It is not a medical device and is not classified as Software as a Medical Device (SaMD). It does not diagnose, treat, cure, or prevent any disease or medical condition, and is not a substitute for consultation with a qualified doctor, dietitian, or other healthcare professional. AI-generated recommendations and tips within the application are produced automatically, may be incomplete or inaccurate, and are intended for general informational and wellness purposes only and not for medical diagnosis or treatment. For further detail, please refer to our Medical Disclaimer and AI Disclaimer.
4. Eligibility
4.1. You may use our Website only if you have the legal capacity to enter into a binding agreement under the laws applicable to you.
4.2. The Website is not directed at children. You must be at least 18 (eighteen) years old to use the Website. If you are under the age of 18 (eighteen) years old, you should access the Website only under the supervision of a parent or legal guardian.
4.3. By using our Website, you represent that you meet the eligibility requirements set out in this Section.
5. Permitted Use
5.1. Subject to these Terms, you may access and browse the Website for personal and non-commercial, or professional informational purposes, including to obtain information about the Company and LetAI App for due diligence, business evaluation, or regulatory review purposes.
5.2. You agree to use the Website only for lawful and proper purposes and in a manner consistent with all applicable laws and regulations, including any jurisdiction from which you are accessing this Website.
5.3. You may contact us using the contact details provided on our Website. Any communication you send to us via the Website contact details is subject to our Privacy Policy.
5.4. Access to the Website may not be lawful for certain persons or in certain jurisdictions. You are solely responsible for ensuring that your access to and use of our Website complies with all applicable laws and regulations in your jurisdiction. The Company makes no representation that the Website or its content is appropriate, available, or lawful in any particular jurisdiction outside the United Arab Emirates.
5.5. You are responsible for configuring your information technology, computer programs and platforms to access our Website. You should use your own virus protection software.
5.6. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.
5.7. You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
6. Prohibited Conduct
6.1. You must not:
a. use the Website for any unlawful, fraudulent, abusive, or deceptive purpose, including any activity prohibited under UAE Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes;
b. attempt to gain unauthorised access to the Website, our servers, databases, systems, or networks connected to the Website;
c. interfere with or disrupt the Website’s functionality, security features, or hosting infrastructure;
d.introduce or transmit any viruses, trojans, worms, malware, ransomware, logic bombs, or other malicious or technologically harmful material;
e. use any automated tool, robot, spider, crawler, scraper, or other means to extract, harvest, copy, or index the Website content systematically, without our prior written consent; this restriction does not apply to bona fide search engine indexing;
f. attack the Website via a denial-of-service attack or a distributed denial-of service attack;
g. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying components from the Website;
h. modify the paper or digital copies of any materials you have printed off or downloaded in any way;
i. use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
j. impersonate any person, organisation, or entity, or misrepresent your affiliation with any person or entity; and
k. use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us and use the Website to transmit unsolicited commercial communications.
6.2. Violations of this Section may result in suspension or termination of your access to our Website and may, in our discretion, be referred to appropriate law enforcement or regulatory authorities. In case we report any breach to the relevant law enforcement authorities, we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
6.3. You must not establish a link to our Website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Website in any website that is not owned by you. Our Website must not be framed on any other website. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our Website other than that set out in these Terms, please contact us using the contact details provided on our Website.
7. Intellectual Property
7.1. We are the owner or the licensee of all intellectual property rights in our Website, and in all the information and materials published on it. In particular, all content on our Website, including text, graphics, logos, trademarks, trade names, images, audio, video, data compilations, software, and visual elements (collectively, “Content”), is owned by or licensed to the Company and is protected by United Arab Emirates and international copyright, trademark, and other intellectual property laws. All such rights are reserved. Our status (and that of any identified contributors) as the authors of Content on our Website must always be acknowledged.
7.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view our Website and its Content solely for the purposes described in Section 5 (Permitted Use) of these Terms. No other right or licence is granted
7.3. Except as expressly permitted by law or by us in writing, you may not reproduce, distribute, publicly display, modify, alter, publish, broadcast, adapt, translate, create derivative works from, sell, transfer, or commercially exploit any Content or the underlying software code whether in whole or in part, without our prior explicit permission. However, you may print or save a single copy of any page for personal, non-commercial reference, provided all copyright and proprietary notices are retained.
7.4. The LetAI App name, logo, and associated marks are trademarks and/or trade names of the Company. Nothing on our Website grants you the right to use any trademark, trade name, service mark, or logo without our prior explicit permission.
7.5. If you believe that any Content on the Website infringes your intellectual property rights, please notify us using the contact details provided on our Website with a description of the work you claim has been infringed, the location on the Website, and your contact details.
7.6. Any unauthorised use of our Website may result in a violation of copyright laws, trademark laws, the laws of privacy and publication and communication regulations and statutes. Nothing in our Website should be construed to be a grant of a license, ownership or any other proprietary right in the Website, its Content or the underlying software code.
8. AI Technology – Notice and Limitations
8.1. The LetAI App uses artificial intelligence technologies, including large language models, to generate nutrition tips, informational content, and personalised suggestions. Descriptions of these AI features on our Website (if any) are provided for general informational purposes only.
8.2. AI-generated outputs are produced automatically and are probabilistic in nature. They may be inaccurate, incomplete, outdated, or inconsistent. They do not constitute professional advice of any kind, including medical, dietary, psychological, legal, or financial advice, and must not be treated as such.
8.3. You are solely responsible for any decisions you make based on AI-generated content. We strongly recommend that you independently verify any AI output before acting on it, particularly in relation to your health, diet, or medical condition.
8.4. AI outputs do not reflect the verified opinions, recommendations, or endorsements of the Company. The Company accepts no liability for reliance on AI-generated content.
8.5. For a full description of the nature, limitations, and risks of AI within the LetAI App and on this Website (if any), please read and refer to our AI Disclaimer.
9. Wellness and Nutrition – Notice and Limitation
9.1. LetAI App is a wellness application for food journalling, calorie tracking, and general nutrition information. Nothing on our Website or within the LetAI App constitutes medical advice, dietary prescription, or clinical recommendation.
9.2. Use of our Website or the LetAI App does not create a doctor-patient, dietitian-client, or any other professional advisory relationship between you and the Company.
9.3. The nutrition tips and informational content provided by the LetAI App are intended for general wellness purposes only. Before acting on any nutrition-related recommendation, you should consult a qualified doctor, dietitian, or other relevant healthcare professional, particularly if you have a chronic medical condition, are pregnant or breastfeeding, have or have had an eating disorder, or are taking medication or supplements that may affect your nutritional needs.
9.4. In an emergency, do not use our Website or the LetAI App. Contact your local emergency services immediately. In the United Arab Emirates: ambulance 998, police 999, fire 997.
9.5. The Company makes no warranty that the nutrition information on our Website (if any) or within the LetAI App is accurate, complete, current, or suitable for your individual circumstances.
9.6. For the full text of our wellness and health-related disclaimers, please read and refer to our Medical Disclaimer.
10. Third-Party Links and App Stores
10.1. Our Website may contain links to third-party websites, services, resources, or application stores, including links to the Apple App Store and Google Play Store, etc. Such links (if any) are provided for convenience only. If you access those links, you will leave our Website.
10.2. We do not control, endorse, make any representations about, or accept any responsibility or liability for those websites, their legal practices, which may differ from ours, the content, privacy practices, security, or availability of any third-party website or resource. Your use of third-party websites is at your own risk and subject to their own terms and policies
10.3. The inclusion of any link to a third-party website does not imply endorsement of that website, its services, or its operators.
10.4. These Terms do not cover your interaction with third-party websites, and we encourage you to review the terms and conditions of any third-party website before accessing the same.
11. Website Availability
11.1. We endeavour to keep our Website available, but we do not guarantee that the Website will be continuously accessible, error-free, secure, or uninterrupted.
11.2. We may modify, suspend, restrict, or discontinue all or any part of our Website at any time and without notice. Temporary interruptions may occur due to maintenance, software updates, infrastructure issues, cybersecurity incidents, or events outside of our control.
12. Disclaimer of Warranties
12.1 The Website and all Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, fitness for a particular purpose, merchantability, title, and non-infringement.
12.2. In particular:
a. we do not warrant that information about the Company or LetAI App on the Website is current, accurate, or complete at any given time;
b. we do not warrant that the Website will be free of errors, viruses, or other harmful components; and
c. descriptions of AI functionality on the Website are general and illustrative; they do not constitute a warranty as to the performance of the LetAI App or any AI output.
12.3. Where applicable law does not permit the exclusion of implied warranties, such warranties are excluded to the maximum extent permitted.
13. Limitation of Liability
13.1. We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any Content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
a. use of, or inability to use, our Website; or
b. use of or reliance on any Content displayed on our Website.
13.2. To the maximum extent permitted by applicable law, the Company and its directors, officers, employees, agents, consultants, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website, including loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of data, loss of goodwill, loss of business opportunity, reputational harm, or any indirect or consequential loss or damage, even if the Company has been advised of the possibility of such damages.
13.3. To the maximum extent permitted by applicable law, the Company’s total aggregate liability for all claims arising out of or relating to these Terms or your use of the Website shall not exceed AED 500 (five hundred United Arab Emirates Dirhams).
13.4. The limitations and exclusions in this Section apply regardless of the legal basis of the claim, including contract, tort (including negligence), strict liability, or otherwise.
13.5. Nothing in these Terms excludes or limits the Company’s liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot lawfully be excluded or limited under applicable United Arab Emirates law.
14. Force Majeure
14.1. The Company shall not be liable for any failure or delay in the operation or availability of the Website to the extent that such failure or delay results from events or circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action or restriction, pandemic, epidemic, failure of telecommunications networks, or interruption of internet services.
15. Indemnification
15.1. You agree to indemnify, defend and hold harmless the Company and its directors, officers, employees, consultants and agents from and against any third-party claim, liability, loss, damage, or expense (including reasonable legal fees) arising out of or in connection with:
a. your breach of these Terms;
b. your violation of any applicable law or regulation; or
c. your use of the Website in a manner not permitted by these Terms.
15.2. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defences.
15.3. The indemnity in clause 15.1 does not apply to the extent that the claim arises from the Company’s own negligence or wilful misconduct.
16. Privacy and Cookies
16.1. Your use of our Website may involve the processing of certain personal data, including IP addresses, browser and device information, server log data, and data from cookies. Full details of how we collect, use, store, and protect personal data in connection with our Website are set out in our Privacy Policy.
16.2. We use cookies and similar technologies on our Website. Full details, including the types of cookies used and how to manage your preferences, are set out in our Cookie Policy.
16.3. Both documents are published separately on our Website and form part of our overall legal framework.
17. Children
17.1. Our Website is not directed at, and is not intended for use by, children under the age of 18 (eighteen).
17.2. We do not knowingly collect personal data from children below that threshold through the Website. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us using the contact details provided on our Website and we will take steps to delete such data promptly.
18. Changes to These Terms
18.1. We may modify these Terms at any time by publishing an updated version on our Website with a revised Effective Date.
18.2. Where changes are material, we will use reasonable efforts to bring them to your attention, such as by displaying a prominent notice on our Website for a reasonable period.
18.3. Your continued use of our Website after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Website.
18.4. We recommend that you review these Terms periodically.
19. Governing Law and Dispute Resolution
19.1. These Terms, their subject matter and formation, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by and construed in accordance with the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai.
19.2. You and we agree that any dispute, difference, controversy or claim arising out of or in connection with these Terms, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with its Rules. The seat of arbitration shall be Dubai. The language of arbitration shall be English. The tribunal shall consist of a sole arbitrator.
19.3. The Company retains the right to bring any suit, action, or proceeding against you for breach of these Terms in your jurisdiction of residence or any other relevant jurisdiction.
19.4. Any claim arising out of or relating to these Terms must be brought within one (1) year of the date on which the claimant knew or ought reasonably to have known of the facts giving rise to the claim, after which such claim shall be permanently barred to the extent permitted by applicable law.
20. General Provisions
20.1. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court or authority, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
20.2. Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Medical Disclaimer and AI Disclaimer, constitute the entire agreement between you and the Company with respect to your use of the Website and supersede all prior agreements and understandings, whether written or oral, relating to that subject matter.
20.3. No Waiver. Our failure or delay in exercising any right or enforcing any provision of these Terms shall not constitute a waiver of that right or provision.
20.4. Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or transfer of assets, provided that the assignee assumes all obligations under these Terms.
20.5 Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
20.6 Language. These Terms are published in English. Where a translation is provided, the English version shall prevail in the event of any inconsistency.
21. Contact Information
For questions, complaints, or legal notices relating to these Terms, please contact us at:
Contact e-mail: admin@letai.app;
Telephone: +971506727381;
Post: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.